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My Encounter with a Bad Salesperson: A Glimpse into the Communication Challenges in China


In today’s globalized world, businesses often rely on the efforts of salespeople to bridge the gap between companies and their clients. These individuals serve as the face of the company, representing not only the products or services but also its values and professionalism. However, not all salespeople live up to these expectations. This article recounts my encounter with a particularly troublesome salesperson named Cris, working at Ms. Zuhai Senloong Electronics Co., Ltd. My experience sheds light on the communication challenges faced in the business landscape of China, where some salespeople appear to prioritize self-image over customer satisfaction.

Bad Behavior and Substandard Language

During my interaction with Cris, it quickly became evident that professionalism was not high on their list of priorities. Cris exhibited a range of behaviors that were disappointing, to say the least. The use of substandard language was a frequent occurrence. It was apparent that Cris’s vocabulary was not up to the standards one would expect from a professional salesperson.

Talking Badly with Clients

One of the most concerning aspects of my encounter with Cris was the manner in which they spoke to clients. There was a distinct lack of respect and courtesy in their communication. Instead of adopting a cooperative and problem-solving approach, Cris often came across as confrontational and dismissive of client concerns. This not only created a negative impression but also hampered the progress of our discussions.

A Common Problem in China

It is important to note that the issue of salespersons exhibiting poor communication skills and unprofessional behavior is not isolated to a single company or individual in China. It is a problem that has been observed in various industries and regions throughout the country. While there are many exceptional salespeople in China, the prevalence of cases like Cris suggests that there may be a systemic issue that needs to be addressed.

Lack of Emphasis on Communication Skills

One possible reason behind the persistence of this issue in China is the lack of emphasis on communication skills when hiring or training salespeople. Many companies may prioritize other qualifications, such as product knowledge or sales experience, and overlook the significance of effective communication. As a result, individuals like Cris, who may know little English but believe they possess divine sales skills, end up in positions that require excellent communication with international clients.

Overconfidence and Disruption

The overconfidence displayed by some salespeople, who often know only basic English, is another concerning aspect of this issue. In many cases, individuals like Cris believe that their limited language proficiency is sufficient, leading to arrogance and a dismissive attitude toward clients who may struggle with communication due to language barriers. This overconfidence can lead to disruptions in client relationships and hinder business deals.


My encounter with Cris, a salesperson at Ms. Zuhai Senloong Electronics Co., Ltd., provided a glimpse into the challenges of communication in the business landscape of China. While it is important to acknowledge that there are many competent salespeople in the country, it is equally crucial to address the issue of unprofessional behavior and substandard communication skills exhibited by some individuals. Companies must recognize the significance of effective communication and prioritize it when hiring and training their sales teams. Only by doing so can China continue to excel in the global market and maintain strong, professional client relationships.

Biologics Fill/ finish services Market is projected to be over USD 4.2 billion by 2030

A steadily growing demand for biologic fill / finish services has generated a range of new opportunities for contract service providers; stakeholders have invested heavily to ensure product integrity and safety

The current landscape of biologics fill / finish contract service providers features the presence of several established and emerging players, with a diverse set of production capabilities. The fill / finish services market is presently dominated by service providers (more than 95) based in North America and Europe.

It is worth highlighting that some of these players operate fill / finish facilities in emerging regions of Asia-Pacific as well. Examples of such companies include (in alphabetical order) Boehringer Ingelheim, Hisun Pharmaceuticals USA, Lonza, PCT and Recipharm. This can be primarily attributed to the fact that globalization and increased support from local governments have played a pivotal role in driving numerous changes in domestic policies, which favor outsourcing opportunities in such regions.

Get Detailed Report: https://www.rootsanalysis.com/reports/view_document/biologics-fill-finish-services-market/256.html

Antibodies, proteins / peptides and vaccines represent the most common types of biologics fill / finish across different types of packaging formats. According to our analysis, vials emerge as the most popular type of primary container used for packaging various types of biologics. Vials are presently the most preferred form of primary packaging used by 110 companies, for packaging biologic drug products. This is followed by syringes and cartridges, which are used by 55 and 25 players, respectively.

It is worth highlighting the players that offer biologics fill finish in the all four main types of primary packaging (ampoules, cartridges, syringes and vials); these include Corden Pharma, Fresenius Kabi Contract Manufacturing, Pfizer CentreOne, Recipharm and Siegfried Holding. To meet some the abovementioned challenges, drug developers have not hesitated to outsource fill / finish operations to capable contract service providers. Currently, around 170 companies claim to be actively providing biologics fill and finish services.

The market landscape features a mix of small-sized companies (less than 50 employees, 24%), mid-sized companies (more than 51 employees, 42%) and large companies (more than 500 employees, 34%) offering contract fill / finish services. Further, the fill and finish services market is presently dominated by service providers (more than 95) based in North America and Europe. It is worth highlighting that some of these players operate fill / finish facilities in emerging regions of Asia-Pacific as well.

Further, recent advancements in automation and packaging have enabled the  service providers to further strengthen their service offerings. Access to state-of-the-art fill / finish technologies is one of the key parameters taken into consideration while outsourcing drug product manufacturing. Fully-automated fill / finish equipment enable the service providers to ascertain quality of service by providing aseptic conditions for fill / finish of sensitive biologics.

Owing to the increasing number of personalized therapies, there is a demand for ready-to-use primary packaging, suitable for aseptic fill / finish operations. The service providers need to ensure quality of service and have to establish highest levels of performance across various parameters. These parameters play a critical role in selection a contract service provider, especially for biologic drug products. Some of the key performance indicators of a service provider include strength of service portfolio, location of facility, reliability, quality, on-time delivery, financial stability and service cost.

Request for Customization @ https://www.rootsanalysis.com/reports/256/request-customization.html

Types of Primary Packaging Containers

  • Ampoules
  • Cartridges
  • Syringes
  • Vials

Types of Biologics

  • Peptides / proteins
  • Antibodies
  • Vaccines
  • Cell therapies
  • Gene therapies
  • Viral products
  • Oligonucleotides
  • Others

Company Size

  • Small-sized
  • Mid-sized
  • Large / very large

Scale of Operation

  • Preclinical
  • Clinical
  • Commercial

Key Therapeutic Areas

  • Cancer
  • Infectious diseases
  • Autoimmune diseases
  • Cardiovascular diseases
  • Other indications

Key Geographical Regions

  • North America (US, Canada)
  • Europe (UK, France, Germany, Italy, Spain and rest of the Europe)
  • Asia-Pacific (Japan, China, South Korea, India and Australia)

The report features inputs from a number of eminent industry stakeholders, according to whom, “Currently, majority of biologics are being filled in vials, however, the scenario is likely to change in the future due to the growing demand and preference for self-administration devices.” The report features detailed transcripts of discussions held with the following experts:

  • Ales Sima, Business Development Manager, oncomed manufacturing
  • Gregor Kawaletz, Chief Commercial Officer, IDT Biologika
  • Jos Vergeest, International Business Developer, HALIX
  • Purushottam Singnurkar, Research Director and Head of Formulation Development, Syngene International

Request for Sample: https://www.rootsanalysis.com/reports/256/request-sample.html

The CTBIT Crypto Exchange Explains The Scope of Crypto Trading in The Retail Industry

CTBIT is the ever best crypto exchange platform  where you can build your crypto trading career with the least efforts with maximized positive outcomes.

The entire system of CTBIT consists of the robustness, high performing best cryptocurrency trading practices, and commitment of delivering the expected values to the clients.

We spoke to CTBIT Media Person about the trends of crypto trading with respect to the retail market. Here are the insights that we could bring forth for you.

Role of Crypto Trading in The Current Market Scenario

In a simple language, trading stands for buying and selling of digital and physical assets, in the crypto trading, crypto currency and tokens are the assets which are traded by the traders.

Cryptocurrency means currency encrypted to be regulated – Bitcoin is a peer-to-peer cryptocurrency, and the world’s first.

The success of Bitcoin has led to hundreds of new cryptocurrencies.  New digital tokens are being created as Bitcoin open source – Ripple, Litecoin, Dash, Ether, and Monero are just a few.

With cryptocurrency gaining more popularity, it has become a preferred choice for online users. It is easier to trade with and there are not many things that would make virtual currency enthusiasts stop using them due to their benefits.

The Scope of Crypto Trading in Retail Industry

With the immense scope of cryptocurrencies in the entire market, why would the retail market stay behind? 

The retail market of blockchain segment is expected to gain the upto $2,339.50 Million by 2023, which was just $44.2 Million in 2017.

Demand for blockchain in retail and supply chain management is growing, and it’s leading to the need for speed and efficiency.

The goal of the market research report is to define, describe, and forecast the market for blockchain in retail. The report also identifies high-growth segments for stakeholders.

It covers the current situation in the market, analysing the key players, their core capabilities, and how they influence growth.

It covers future opportunities for them to capitalise on as well as the challenges that may arise.
You can also Check out our blogs which are helpful to know more about MNA and tokens.

Target audience for blockchain in retail market

  • Regulatory bodies
  • Blockchain technology solution vendors
  • Independent Software Vendors (ISVs)
  • Consulting firms
  • VARs

This is just a snipped of information provided by the experts at CTBIT exchange. It’s understood that you would not satisfy with a small bunch of information, and that is why we are inviting you to visit their website and blog, from where you will have a sea of all information that exactly you want.

Moreover, you can directly reach out the team live by joining their telegram community as well.

They are also active on various social media channels. Feel free to follow them there as well to get latest updates regarding our MNA and industry:

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