What is the Impact of Digital Transformation on Workplace Learning?


We have seen a tremendous revolution in the way organizations across industries and countries do business within a year of the COVID-19 epidemic reaching us. “Companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years. And the share of digital or digitally enabled products in their portfolios has accelerated by a shocking seven years” – according to a McKinsey Global Survey of executives.

The report also states the following facts: A considerable number of respondents said that organizations had put a hold on reactive, transitory initiatives to satisfy the new demands placed on them. And reaction times have increased dramatically, with corporations responding even faster than before.

Organizations have turned to a range of long-term investments because they want the improvements to be long-lasting. According to many of the CEOs polled, the financing for digital efforts has increased more than anything else. The number of individuals working in technology, as well as the number of clients, has increased.

The Pandemic of COVID-19 and Digital Transformation

So, in this new business and economic environment, how can businesses stay ahead of their competitors? The answer resides in your ability to integrate new tactics and procedures effectively. What is one of the most critical aspects of your company’s strategy? Adoption of technology!

Most organizations that have effectively responded to the crisis have done so by introducing technological capabilities. Their reaction entails bridging technology talent gaps and implementing modern technologies, and increasing the speed with which they experiment and innovate. In this crucial sector, digital transformation has taken on a significant role.

Most of a company’s customers are now online. As a result, businesses must react quickly to the shift by shifting their interactions with customers to digital media. Products must be available on both online and offline venues. Indeed, according to the same report described above:

Across regions, the results suggest a seven-year increase, on average, in the rate at which companies are developing these products and services. Once again, the leap is even greater—ten years—in developed Asia. Respondents also report a similar mix of types of digital products in their portfolios before and during the pandemic. This finding suggests that during the crisis, companies have probably refocused their offerings rather than made huge leaps in product development in the span of a few months.”

Aside from customer-facing aspects, businesses must also concentrate on their essential internal procedures. In areas like back-office, production, and R&D, digital transformation has become a requirement. With most employees working from distant locations, firms must change how they reskill and upskill their personnel. Some of the instruments contributing to a quicker evolution in workplace learning include cloud migration and online learning platforms. These actions are not only cost-effective but will also be helpful in the long run.

Why is Workplace Learning such a good fit for Digital Transformation?

Any transformation exercise for a department must provide at least one, preferably more, of the following benefits: BETTER – FASTER – CHEAPER. L&D function’s digital transition can fulfill all these promises. Here’s how you can do it.

FASTER: Companies can deliver digital sessions anywhere, at any time, thanks to technologies like microlearning and m-learning. Even if your workforce is diverse and dispersed across several countries, your organization can roll out learning materials to several employees at once. While traditional ILT classes waste time on operations such as venue booking and travel, e-learning saves time.

BETTER: Breaking down eLearning modules into microlearning bits makes it easier for students to absorb knowledge. It also leads to a higher rate of retention. Plus, there’s more. You can ensure uniform learning across the board by implementing eLearning. You can send your staff your training materials directly, giving them the freedom to do it on their own time and in the privacy of their own homes. Training materials that do not require a trainer’s interpretation are more likely to produce training consistency.

CHEAPER: There are various additional costs associated with offline lessons, including teacher fees, venue rentals, and travel expenditures. When you employ digital learning technology like an LMS, you only must go through the setup procedure just once. You eliminate almost all the additional excess costs. Consequently, you get a more cost-effective solution with a higher return on investment!

Suggestions for Workplace Learning’s Digital Transformation

With the entire world becoming digital, technological advancements in learning and development have become essential. By providing organizations with improved learning and skill development methodologies, digital transformation pushes the evolution of workplace learning. Let’s have a look.

Modifications to Training Modules

Your company is made up of individuals from different generations that work side by side in a single location. You may provide a tailored learning experience to your learners by incorporating digital transformation into your training programs and adopting online platforms like PlayAblo. Businesses can select whether or not to have video content, text-based modules, mobile-friendly micro-learning, brief sessions, or long classes by utilizing technology such as Machine Learning and AI.

Increased Accessibility

The invention of mobile learning is one of the best contributions to digital transformation. Consider incorporating modern technology to promote workplace learning, such as merging IoT capabilities with other devices such as home assistant gadgets and wearables. When you use these factors to accelerate your workplace learning development, you enable information absorption that is neither time nor geographically constrained.

Technologies of the Future

Incorporating augmented and virtual reality, Blockchain, and AI technology into workplace learning and upskilling is another critical benefit of digital transformation. AI can help with the transition to personalized learning programs even more. On the other hand, Blockchain assures that employees’ data is secure and breach-proof due to its anti-hacking promise. You may also use this technique to create digital certificates. Finally, AR and VR allow you to provide your staff with a hands-on learning experience. It is most commonly used in the healthcare and manufacturing industries.

Obstacles to Overcome When Implementing Digital Transformation in Your Company

So, indeed, digital transformation is critical in the evolution of workplace learning. But, if you use it in your business, would you have any problems?

In the field of digital transformation, there are no experts.

The lack of digital transformation expertise in-house is one of the key hurdles to digitally reforming your L&D operation. Most businesses can not realize that a comprehensive shift is an ongoing process rather than a one-time solution. You can engage a consultant to help you get started. However, in the long run, you should use the services of a reputable supplier such as PlayAblo.

Silos of data

Companies store data in silos, which is another reason why most digital transformation programs fail. Frequently there are no centralized systems to hold the data in typical enterprises. As a result, data that could aid in the learning process is stored in different silos. There is no way for the data to get mixed up. As a result, making critical business decisions or implementing digitally embedded training efforts becomes difficult.

Materials from the Past

What is the definition of legacy content? It is like a technology-driven system and infrastructure that isn’t updated regularly. What happens is that when a legacy system is in existence, it is difficult to absorb new ideas. You must consider how to upgrade, replace, or delete the outmoded data. And there are costs and money involved throughout the process.


In a nutshell, it should be evident that digital transformation may improve the efficiency of corporate learning and skill development. However, there are certain hurdles that you must face when putting the plan into action. We’re only a phone call away if you need advice on how to overcome the challenges!

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